Rental rates are based on a “Time Out” period whether or not the items are used. Some party items, i.e., canopies, tables, chairs, etc., are rented by the event or weekend at no additional cost. For the convenience of our customers, our rental items are available for pick-up Friday afternoon from 4pm – 5pm and return Monday morning from 8:30am – 10am.
RESERVATIONS & PAYMENTS:
A 50% non-refundable deposit is required to reserve most rental items. The balance is due before delivery or upon pick-up. Other items can be reserved by verification of a credit card. We accept Visa, Master Card and Discover. In the case of rain or extreme weather, bounce houses can be rescheduled or cancelled PRIOR TO pickup.
It is helpful to have final counts three weeks prior to your event. We will try to accommodate later changes for increases in items as best as possible (subject to availability). If you need to decrease your order, you must do so at least 30 days in advance, otherwise no refunds will be given for items reserved and not used. Tent sizes can not be decreased.
Delivery of most items is available for a reasonable fee based on the distance from our store. Deliveries which are not first floor, door to door or occur during business hours, are subject to additional charges.
Tables and Chairs should be folded and stacked for pick-up in a single location.
LOSS & DAMAGE:
Please be aware that the customer is responsible for all equipment until returned to our store or picked up by our staff. Keep all items secured and out of inclement weather. You are responsible for all missing or damaged equipment at replacement costs.